How a Stockton Construction Company Cut RFI Turnaround Time and Kept Crews Connected

Case Study Overview

Industry Commercial Construction

Location Stockton, California

Company Size Approximately 60 employees (office and field)

Technology Environment

• Microsoft 365

• Project-management platform

• Bluebeam Revu

• AutoCAD

• QuickBooks

• Jobsite Wi-Fi

• Mobile devices

• VPN connectivity

The Challenge

A growing construction company’s biggest bottleneck was the gap between the office and the field.

Employees regularly reported:

• Plans and RFIs crawled between the jobsite trailer and the office

• Field crews fought spotty connectivity and slow file access

• Answers that should take minutes took hours

• Delays that cost money on tight project schedules

Management wanted a technology partner that could proactively manage their environment and specifically close the gap between office and field teams.

RJ PRO Tech Group Assessment

RJ PRO Tech Group conducted a comprehensive IT assessment focused on the field-to-office pipeline, covering:

• Mobile access

• Jobsite connectivity

• VPN performance

• File synchronization

• Project-management platform performance

• Security and backups underneath these systems

The assessment identified exactly where communication was breaking down between the office and active jobsites.

Solution

RJ PRO Tech Group implemented a phased technology improvement plan built around field-to-office reliability.

24/7 Monitoring

Office systems, servers, and network devices were enrolled in continuous monitoring to catch problems before they slowed down projects.

Reliable Field Access

Field access was rebuilt with hardened VPN performance, dedicated mobile device support, and reliable cloud file synchronization for crews on active jobsites.

Modern Cybersecurity

Security improvements included:

• Endpoint detection & response (EDR)

• Multi-Factor Authentication

• Email threat filtering

• DNS security

• Automated patch management

Backup & Disaster Recovery

The company transitioned to a fully monitored backup platform featuring:

• Automated backup verification

• Cloud replication

• Quarterly disaster recovery testing

Help Desk Support

Project managers and field staff alike gained access to a fast Help Desk for VPN, mobile device, and software issues, with most problems resolved remotely within minutes.

Results After Six Months

Business Impact

Beyond improved technology performance, leadership reported noticeable operational improvements.

Project managers spent their time managing projects instead of chasing files between the office and the jobsite.

Field crews experienced far fewer connectivity complaints, keeping RFIs and plan reviews moving on schedule.

Leadership trusted that project and financial data was secure and recoverable, supporting confident decision-making across active jobs.

Why Managed IT Matters for Construction Companies

Construction companies rely heavily on technology to coordinate office operations, field teams, vendors, and clients.

The office-to-field link is the business. Keep it fast and secure, and project schedules hold.

Managed IT Services help construction companies by providing:

• Reliable field and mobile access

• Secure project file sharing between office and jobsite

• Cybersecurity protection for project and financial data

• Predictable IT budgeting

• Business continuity planning

• Faster technical support

Why They Chose RJ PRO Tech Group

The company selected RJ PRO Tech Group because they wanted local support built for multi-site and jobsite environments.

Key factors included:

• Local support for multi-site and jobsite environments

• Security-first approach

• Predictable monthly pricing

• Proactive monitoring

• Strategic technology planning

Frequently Asked Questions

Do you support field crews and jobsites?

Yes. We support laptops, tablets, mobile devices, and jobsite Wi-Fi for crews working outside the office.

Is project data protected?

Yes. We implement layered security and tested backups to protect project and financial data.

Can you support multiple offices or jobsites?

Yes. We provide centralized, consistent management across multiple locations and active jobsites.

Build a stronger IT foundation for every jobsite.

Keep your crews moving and your projects on schedule.

Contact RJ PRO Tech Group today to schedule a complimentary IT assessment for your Stockton construction firm