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Our IT services program is customized to fit your unique needs.
RJ PRO Tech Group does it all. We provide top quality, all inclusive IT services tailored to fit your situation. Our focus is to take the stress away so you can feel confident that your business is in good hands. We’ve got you covered!
Why Choose RJ PRO ?
16+ Years of Expertise
For nearly two decades, RJ PRO has been serving the California and Reno areas, delivering reliable IT solutions that our clients depend on to keep their businesses moving forward.
Rapid Response
We specialize in quick, effective resolutions to IT issues, ensuring that your firm's operations never miss a beat with RJ PRO by your side.
24/7/365 Support:
Technology never sleeps, and neither do we. The RJ PRO helpdesk is available around the clock, every single day of the year, so you always have the support you need.
Comprehensive Customized IT Solutions
We design RJ PRO services to align with your business goals. We manage your IT infrastructure from network connectivity and security to industry compliance and daily operations.
Proactive IT Management
Instead of waiting, RJ PRO stops problems before they happen. We keep your systems secure and running seamlessly, allowing you to focus on your business.
100% Satisfaction Guarantee
At RJ PRO, your peace of mind is our top priority. We are fully committed to delivering exceptional service and will do whatever it takes to ensure you are completely satisfied with our IT support.
Desktop & User Care – Remote And On-Site IT Support
Remote monitoring, maintenance, reporting, and cost-effective support for your entire staff.
Services
Desktop & User Care – Remote And On-Site IT Support
Remote monitoring, maintenance, reporting, and cost-effective support for your entire staff.
Unlimited Helpdesk Support
We offer fast, reliable 24/7/365 helpdesk support for your users. Your team's time is best spent working, not managing IT issues or worrying about bills.
Proactive Maintenance
Our managed care provides comprehensive preventative maintenance remotely. We bundle a smart desktop agent, managed anti-virus, and remote access to keep your systems running smoothly.
Flat-Rate Remote Support
Empower your staff with direct access to our unlimited phone and remote support. Our flat-rate pricing eliminates the need for tedious IT support cost approvals.
Reporting & Automation
We generate detailed inventory reports, track warranties, and monitor license expirations. Our platform also includes automated scripting to deploy essential software applications remotely and seamlessly.
Hear What Our Customers Have to Say
This company is totally professional, reliable, and competent. We have been working with them for 3 years and have been completely satisfied with everything they do. They have a full complement of IT services, from small residential to large commercial. We are commercial healthcare with lots of IT demands such as VPN's , servers, switches, numerous software programs. RJPro has been a great experience for us.
Randy Smart
The Best IT company ever. Honest and Efficient! Recommend them to everyone I know.
Beau Bernal
It is with much enthusiasm that I am writing to recommend the services of RJ Pro Tech Group. We have been using RJ Pro for all of our office IT needs for the last few years and have always been completely satisfied with their performance. They do an excellent job, are always punctual, and most times are aware of an issue and already correcting it before we are even aware of it! Jack and his crew are very professional and knowledgeable, and able to keep us up and running and protected from outside dangers at all times. I would highly recommend them for all of your IT needs. Carol Schmollinger Office Manager Aspen Street Architects, Inc.
C Schmollinger
Frequently Asked Questions (FAQs)
DesktopCare provides unlimited 24/7 help desk support, proactive system maintenance, background software updates, and complete cybersecurity for all your employee workstations.
Yes, our help desk offers unlimited remote support. Your team can reach out for technical assistance as often as needed without worrying about extra hourly charges.
We perform proactive maintenance in the background. Our team manages all necessary system updates, security patches, and routine maintenance without disrupting your daily workflow.
We secure every desktop with advanced antivirus and anti-malware protection, ensuring your workstations and sensitive business data are fully protected from cyber threats.
We pride ourselves on fast and reliable service. Our expert technicians respond rapidly to support tickets, resolving desktop problems quickly to keep your team productive.
