How a Lodi Construction Firm Ended Surprise IT Costs and Passed Its First Cyber-Insurance Review

Case Study Overview

Industry Commercial Construction

Location Lodi, California

Company Size Approximately 38 employees (office and field)

Technology Environment

• Microsoft 365

• Project-management platform

• Bluebeam Revu

• QuickBooks

• Mobile devices

• Jobsite Wi-Fi

• VPN connectivity

The Challenge

A growing construction firm was facing two problems that both traced back to the same root cause: reactive IT.

Employees regularly reported:

• Unpredictable break-fix bills

• No Multi-Factor Authentication

• No monitored backups

• Inconsistent patching

The firm was also facing a cyber-insurance renewal it couldn’t pass, since it lacked the security controls insurers increasingly require.

Management wanted a technology partner that could proactively manage their environment and close the gap on both business continuity and insurance compliance.

RJ PRO Tech Group Assessment

RJ PRO Tech Group conducted a comprehensive IT assessment covering:

• Network infrastructure

• Firewall configuration

• Endpoint security

• Microsoft 365 security settings

• Backup systems

• User permissions

• Patch management

• Disaster recovery readiness

The assessment mapped the environment against both business continuity needs and the security controls insurers now require.

Solution

RJ PRO Tech Group implemented a phased technology improvement plan built around insurance-grade security and predictable costs.

24/7 Monitoring

Every workstation, server, and critical network device was enrolled in continuous monitoring, with patching standardized across the firm.

Modern Cybersecurity

Insurance-grade security improvements included:

• Multi-Factor Authentication on every account

• Endpoint detection & response (EDR)

• Email threat filtering

• DNS security

• Continuous vulnerability monitoring

Backup & Disaster Recovery

The firm transitioned to a fully monitored backup platform featuring:

• Automated backup verification

• Multiple recovery points

• Cloud replication

• Quarterly disaster recovery testing

Secure Field Access

Secure, reliable field access was established for crews and project managers working on active jobsites.

Help Desk Support

Employees gained access to unlimited Help Desk support with predictable monthly pricing, with most issues resolved remotely within minutes.

Results After Five Months

Business Impact

Beyond improved technology performance, leadership reported noticeable operational improvements.

Leadership gained budget predictability and a renewed cyber-insurance policy, removing a major source of uncertainty for the business.

Crews got dependable, secure access in the field, keeping projects moving without connectivity or security concerns.

Executives gained confidence that the firm now met the security expectations of both insurers and clients.

Why Managed IT Matters for Construction Companies

Construction companies rely heavily on technology to coordinate office operations, field teams, and project data.

Insurers and clients increasingly expect real security; predictable costs keep projects profitable.

Managed IT Services help construction companies by providing:

• Insurance-grade cybersecurity controls

• Predictable monthly IT budgeting

• Reliable field and mobile access

• Monitored backups and disaster recovery

• Faster technical support

Why They Chose RJ PRO Tech Group

The firm selected RJ PRO Tech Group because they wanted a local, security-first, and transparent technology partner.

Key factors included:

• Local support

• Security-first approach

• Transparent pricing

• Proactive monitoring

• Insurance and compliance expertise

Frequently Asked Questions

Can you help us meet cyber-insurance requirements?

Yes. We implement the controls carriers commonly ask for during underwriting and renewal.

Is your pricing predictable?

Yes — one monthly cost, with no surprise invoices.

Do you support field crews?

Yes. We provide secure mobile and jobsite access for crews and project managers.

Protect your business with proactive Managed IT Services.

Get covered and get calm.

Contact RJ PRO Tech Group today to schedule a complimentary IT assessment for your Lodi construction firm.